ITIL Continual Service Improvement 2011 Edition (Best Management Practices)
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. Get and download textbook ITIL Continual Service Improvement 2011 Edition (Best Management Practices) for free
Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement. Key Features The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite including clarification around ITIL Continual Service Improvement 2011 Edition new edition
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author great britain cabinet office author vernon lloyd format paperback language english publication year 31 07 2012 subject computing it subject 2 computing professional programming title key element guide itil continual service improvement aligned to the 2011 editions author vernon lloyd publisher stationery office publication date aug 01 2012 pages 95 binding paperback dimensions 4 25 wx 5 50 hx 0 50 d isbn 0113313640 subject computers internet application development description aligned t
Contributors: Stationery Office - Author. Format: Paperback
Key Element Guide Itil Continual Service Improvement: Aligned to the 2011 Editions (Key Element Guide Suite), ISBN-13: 9780113313648, ISBN-10: 0113313640
ITIL Continual Service Improvement 2011 Edition Textbook
Some content has been reorganized to improve flow and readability, and ensure alignment across the suite including clarification around
